With the increasing pressure on healthcare facilities to improve outcomes, pharmacy departments need to be efficient in managing their processes and streamlining their approaches to solving problems.
In a webinar on August 24, Sentri7 customer Kyle Townsend, PharmD, BCPS will focus on tools used in pharmacy department’s process improvement and journey to implementation.
In the presentation, Townsend will:
- Define basic methodologies and tools involved in process improvement
- Define key metrics and describe their application to improve pharmacy productivity and efficiency
- Discuss the importance of metrics to measure efficiency and manage departmental workflow and describe their application to improve pharmacy operations
- Describe ways to utilize the electronic health record systems to quantify productivity, including estimating projected savings and developing benchmarking within a peer group