Pharmacy OneSource Blog

Sentri7 - Taking the work out of workflow for pharmacists

Posted on 03/28/17


Hospital pharmacists are increasingly vital to delivering high quality care to hospitalized patients, and their impact on patient outcomes is well documented.  However, pharmacy operations have not escaped the dual pressures of improving the quality of care while reducing cost and everywhere we look, regardless of the practice model, pharmacists are asked to take on more responsibility and to be more productive. 
The age of the EMR arrived some years ago, yet I find that most pharmacists are still struggling to optimize the use of these systems to support their clinical workflow.  Sentri7’s pharmacy solution is designed by pharmacists for pharmacists.  We understand that you need an easy way to find and prioritize the patients who most need evaluation and intervention, a simple way to keep track of follow-up, and to easily communicate with your clinical colleagues.  And, of course, everyone needs to deliver reporting that monitors the success of clinical programs and highlights the value of their efforts. 
Sentri7 is a clinical surveillance and decision support solution that has been helping hospital pharmacists improve cost and quality outcomes and department efficiency for over 10 years.  With our recent innovations, the solution just got even better.

Patient Identification: Reduce the Noise, Please!

The tip of the Sentri7 spear is our validated clinical alerts (“rules”) that identify patients with specific medical issues. Our library of over 600 alerts is strategically matched to your departmental and hospital priorities to ensure that when a rule fires, it matters.  Our recent enhancements have lowered the ‘false-positive’ rate of our rules, streamline your view of the patients who qualify for rules, and allow you to easily monitor changes throughout the day.  You can be confident that you are seeing the patients who need your attention and not a bunch of noise. 

Evaluation, Intervention and Communication: Keep it simple (and flexible)

Once the patient has been identified, the work really begins.  Sentri7 has long been recognized for its value in assisting pharmacists in patient evaluation by providing data trends for labs, quick views of culture data and tools, such as a real-time antibiogram.  A challenge in the pharmacy workflow is communicating and tracking care issues after the initial patient review. You don’t want your colleagues working up the problems you already evaluated, but you do want to know when you should revisit the patient’s situation to investigate their status. 
Fortunately, our recent innovations allow you flexibility in assigning follow-up based on the specifics of the patient issue, and in the according to your departments particular workflow. Pharmacists can easily tag patients who have been addressed, ensuring that other clinicians don’t duplicate efforts. Sentri7 also helps pharmacists manage their own to-do lists. If you know pending culture results will be finalized at 10am tomorrow, then you can set a follow-up reminder for the patient’s alert and Sentri7 will alert again at the appropriate time.
Sentri7 identifies which patients need your attention, helps you manage your priority and to-do list, and enables you to easily monitor your entire population as you work through your multitude of tasks and ever-changing priorities.

Pharmacist Care: Effective and Efficient

Pharmacists are critical members of the health care team and key to helping hospitals achieve the goal of delivering high-quality care that is cost-effective. However, pharmacy resources are limited. Sentri7 continues to evolve to support the clinical services and varying workflow strategies utilized by pharmacists to help their patients achieve care outcomes and their organizations be successful.  

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About the Author

Steven M. Riddle, PharmD, BCPS, FASHP serves as Director of Clinical Development for Pharmacy OneSource/Wolters Kluwer Health; a company that provides cloud-based technology solutions and evidence-based content to support optimal quality in point-of-care delivery of health services. Steve is responsible for overall strategic direction around clinical content and determination of business opportunities for Pharmacy OneSource and Clinical Solutions. Steve also serves as the Director for the Fellowship Program and as liaison for the company to the healthcare profession. Dr. Riddle has 30 years’ experience in healthcare, including inpatient and ambulatory clinical services, pharmacy administration and quality improvement. Steve received his Bachelor of Pharmacy from Washington State University and his Doctorate of Pharmacy from the University of Washington. He is currently a Clinical Affiliate Professor at the UW School of Pharmacy and serves on the Washington State University College of Pharmacy Dean’s Advisory Council. Steve’s specific professional interests are quality improvement, health care system reform, population management and wellness-centered healthcare. Dr. Riddle recently completed his 3-year service as the Chair for the Section of Ambulatory Care Practitioners for the American Society of Health-Systems Pharmacists (ASHP). He current serves ASHP on the Center on Pharmacy Practice Advancement Advisory Committee, the Ambulatory Care PPMI Committee and the PAC and Advocacy Advisory Committee, the. He is currently serves on the Quality Metrics Expert Panel for the Pharmacy Quality Alliance (PQA). Steve served for 3 years as inaugural Chair for the Washington State Pharmacy Association’s Health Systems Academy. He is a member of ASHP, the American College of Clinical Pharmacists (ACCP) and the Washington State Pharmacy Association (WSPA) and supports these association’s goals of integrating and expanding pharmacy practice to improve patient care. Steve was named a Fellow of ASHP in 2009 and has received distinguished leadership awards from ASHP and WPSA.